| Question: |
|
what are the main differences between the S-Series and the H-Series? |
| Answer: |
|
Fundamentally, the difference between the S Types and H Types is that the S has a battery and the H does not (other than the looks of the units).
So anyone with a DLP display, automation system, lighting system or media servers, should be using the S because those are the applications which really require a battery.
|
| |
| Question: |
|
When the S10 or S15 go to battery mode, can the system email the owner? |
| Answer: |
|
No. At this time it does not have that capability.
|
| |
| Question: |
|
On the H10, there is a measurement for "Let Through Voltage Rating < 40". Is that Voltage? It seems awfully low to only let 40V pass when most equipment
needs 110-120V. |
| Answer: |
|
"Let-Through Voltage" is a surge protection rating. So, of course we let through 120 normally, but if you have a spike (at approximately 6,000 volts and 2,000 amps) we will only "let through" an additional 40 volts or so, so 160v in those cases. This rating is a UL safety rating and is a much better gauge than a Joules rating which is typically used in the AV world.
|
| |
| Question: |
|
What is the Voltage Regulation for the H-Series? |
| Answer: |
|
The units can operate on transformer in the 90v-140v range while still providing the appropriate 115v-120v to your gear down stream.
|
| |
| Question: |
|
What To Do When Your Smart-UPS Says "Replace Battery"? |
| Answer: |
|
http://nam-en.apc.com/cgi-bin/nam_en.cfg/php/..... |
| |
| Question: |
|
Why doesn't my UPS work? I just bought it. |
| Answer: |
|
All UPS systems are shipped with the battery disconnected. You will have to
connect the battery first for it to work properly
|
| |
| Question: |
|
Can we air ship your product, is there an issues with batteries? |
| Answer: |
|
No issues with air shipping the product. The battery ships disconnected, which allows
is to do this.
|
| |
| |
